Publisher review:jab:ITS is a PHP/MySQL Incident Tracking System. The jab:ITS PHP/MySQL Incident Tracking System for Intranets provides a browser-based means of tracking and reporting customer support/help issues and occurrences.
With jab:ITS you can easily and readily:
- Automate Tracking of Customer Support/Help Issues!
- Provide a Web-based Bug-Tracking System!
- Eliminate wasted time, effort, and money!
jab:ITS features include the following:
- User registration and login
- List of incident items, with a maximum of x number of items per page
- Ability for customers to add and modify their own incident items
- Ability for administrators to modify any listing
- Ability to search incident items database by customer, product, keywords, etc.
- Email notification for administrators
- Message posting for issue discussion
- Full PHP source code included!
jab:ITS is a PHP script for Help Desk scripts design by Josh Beam Consulting.
It runs on following operating system: Windows / Linux / Mac OS / BSD / Solaris.
jab:ITS is a PHP/MySQL Incident Tracking System.
Operating system:Windows / Linux / Mac OS / BSD / Solaris
jab:ITS script details 
