jab:ITS is a PHP script for Help Desk scripts design by Josh Beam Consulting.
It runs on following operating system: Windows / Linux / Mac OS / BSD / Solaris. jab:ITS is a PHP/MySQL Incident Tracking System.
Publisher review: jab:ITS is a PHP/MySQL Incident Tracking System. The jab:ITS PHP/MySQL Incident Tracking System for Intranets provides a browser-based means of tracking and reporting customer support/help issues and occurrences. With jab:ITS you can easily and readily: - Automate Tracking of Customer Support/Help Issues! - Provide a Web-based Bug-Tracking System! - Eliminate wasted time, effort, and money! jab:ITS features include the following: - User registration and login - List of incident items, with a maximum of x number of items per page - Ability for customers to add and modify their own incident items - Ability for administrators to modify any listing - Ability to search incident items database by customer, product, keywords, etc. - Email notification for administrators - Message posting for issue discussion - Full PHP source code included! Operating system: Windows / Linux / Mac OS / BSD / Solaris
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